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gsil
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says reprint on my printer fax 9015 is locked how do I unlock this setting

HP Officejet Pro 9015
macOS 10.14 Mojave

When I chose Fax reprint it says ..the feature has been locked by the person who set up the printer ..how do I correct this ???

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says reprint on my printer fax 9015 is locked how do I unlock this setting

@gsil, Welcome to the HP Support Community!

 

You may go to the EWS page of the printer on your MAC and check the settings

  1. Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
  2. Type the IP address at the top of your web browser to obtain the printer EWS page on your MAC.
  3. If you get any security notification, click on show details/advanced and 'proceed to this website'.
  4. Check the fax settings.

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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