09-22-2019 04:52 PM
When I chose Fax reprint it says ..the feature has been locked by the person who set up the printer ..how do I correct this ???
09-25-2019 01:29 PM
@gsil, Welcome to the HP Support Community!
You may go to the EWS page of the printer on your MAC and check the settings
- Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
- Type the IP address at the top of your web browser to obtain the printer EWS page on your MAC.
- If you get any security notification, click on show details/advanced and 'proceed to this website'.
- Check the fax settings.
Let me know how this goes.
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