set-up cartridges

[cirwin57]

Hi, 

I purchased the HP OfficeJet Pro 8035 a few months ago but did not finish the install set up.  Now I cannot find the set up cartridges.  I bought new 910 cartridges from the store but still cannot finish the install without the set up cartridges that came with the box.

What can I do to bypass the original cartridges?

Thank you,

Clare

[Kumar0307 · Accepted solution]

Hi @cirwin57

Welcome to the HP Support Community. I'd be happy to assist you.

Performing an OOBE reset on the printer may help us bypass the use of setup ink cartridges.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[cirwin57]

Thank you, Kumar0307!  The printer is up and running 😊

[Kumar0307]

@cirwin57

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!