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    Fix Windows 10 Update Issues

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Message 1 of 2
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setup cartridges

HP Office Jet 5255
Microsoft Windows 10 (64-bit)

Looking desperately for instructions on how to bypass the need for setup cartridges... I just got a brand new HP DeskJet 5255...put in the new setup cartridges right out of the package... now it tells me I need setup cartridges!!! HELP!!!! 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

setup cartridges

Hi @AlpineMikeMT

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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