Resolve Windows 10 or update issues on HP computer or printer– Click Here
I have smears of both side of pages coming off the printer, particularly if it is from an email
Welcome to the HP Support Community. I'd be happy to assist you
Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.
Let's try a power reset on the printer
Reset the product
Please try the steps in the document-Black or Color Ink Not Printing, Other Print Quality Issues
Hope this helps! Keep me posted.
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