some documents are printed in "wide" form and in narrow columns

[Churchill1942]

HP Envy5530

On MacBook Air

OS 10.14

Printer recently began insisting on printing out some docs in "wide" form

with narrow columns each column on a separate page.  Standard 

8 1/2 items print ok.  Obviously some setting changed but can't 

see where.  

Many thanks, Edward

[Kumar0307]

@Churchill1942

Welcome to the HP Support Community!

• Refer to this document to view the print settings guide.
• Check the paper Size and paper type. Also, check if Portrait mode is selected.
• If this does not help, re-installing the printer using AirPrint driver may resolve this issue. Let us try these steps: 

Please ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

Let me know how this goes.

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