there is a problem with the printer or ink system

[Venky0809]

there is a problem with the printer or ink system press ok to try to recover. if problem persists turn printer off then on.hp if u continue to get this msg 0x61011bed.

[sandytechy20]

@Venky0809

Welcome to HP support community.

Reseat the printhead up to three times

1. Open the door to access to the ink cartridges.

2. Wait until the carriage stops moving before you continue.

3. Unplug the power cord from the rear of the printer.

      WARNING: 

   You must disconnect the power cord before reaching inside the printer.

4. Lift the carriage latch, slightly lift the printhead, lower the printhead back into the carriage, wiggle the printhead left and right, and then lower the carriage latch to lock the printhead into place.

   

5. Close the ink cartridge access door.

6. Reconnect the power cord to the rear of the printer, and then check the control panel for the error message.

7. Sometimes error messages persist after inserting the printhead. If the error message persists, repeat the steps to reseat the printhead up to three times.

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Venky0809]

my productthis is my product how to solve my problem please help me sir and how to remove printer head .please solve step wise follow it useful to solve my problem 

[sandytechy20]

@Venky0809

Lift the carriage latch, slightly lift the printhead, lower the printhead back into the carriage, wiggle the printhead left and right, and then lower the carriage latch to lock the printhead into place.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.