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EmsyLou1987
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Message 1 of 2
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HP Recommended

‘there is a problem with the printer or ink system

macOS 10.13 High Sierra

Hi there.

 

My printer - 

HP G1X85A Officejet 7612 (A3) Wide Format e-All-in-One Printer 

is coming up with the following message - ‘there is a problem with the printer or ink system. Press ok to try to recover. If problem persists, turn printer off, then on. Contact HP if you continue to get this message. 0x60000f6'‘

It was printing fine and then this came up. Unfortunately this is the second of the same printer I have had, that this has happened to. Very disappointing from such a supposedly good company. I am a teacher and need it for work - any urgent help much appreciated!

 

Thank you,

 

Emma

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Message 2 of 2
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Flag Post
HP Recommended

‘there is a problem with the printer or ink system

Hi, have you tried the steps in this link?

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