cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
68
Flag Post
HP Recommended

unable to gt all-in-one printer back on-line

HP officejet pro6978
Microsoft Windows 10 (32-bit)

I have a wireless connection to printer, which has gone off-line once before but I was able to get it back on line. not this time .

1 REPLY 1
Highlighted
Level 14
12,185 12,180 828 1,494
Message 2 of 2
46
Flag Post
HP Recommended

unable to gt all-in-one printer back on-line

Take a look at this support doc.

Check the printer firmware here.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation