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unable to print from my android phone

Office jet 8610
Microsoft Windows 10 (64-bit)

I have loaded the  print service plug in on my phone.  I recognizes my printer but every time I try to print I get a popup that says "This printer is available right now"

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HP Support Agent
HP Support Agent
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Message 2 of 4
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unable to print from my android phone

@Kontosh

 

Welcome to the HP Support Community.

 

Uninstall and reinstall the HP Smart App from the phone and try printing again.

 

For more help use this document: https://support.hp.com/in-en/document/c03561640

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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unable to print from my android phone

I turned off my VPN all works now

 

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HP Support Agent
HP Support Agent
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unable to print from my android phone

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

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