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Message 1 of 2
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unable to print photos or pdf

office jet 3830

unable to print photos or pdf files using my MacBook or my husbands dell 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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unable to print photos or pdf

@naterion

 

I have gone through your Post and I understand your concerns

 

Are you facing issues only with Photos and PDF files?

 

Are you getting any error messages? Please let me know which App you are using to print those PDF files and Photos

 

Also ensure you printer has the latest Firmware. Link: https://support.hp.com/in-en/document/c02919168

 

Keep me posted


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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