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Message 1 of 2
Flag Post
HP Recommended

unable to print photos or pdf

office jet 3830

unable to print photos or pdf files using my MacBook or my husbands dell 

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

unable to print photos or pdf



I have gone through your Post and I understand your concerns


Are you facing issues only with Photos and PDF files?


Are you getting any error messages? Please let me know which App you are using to print those PDF files and Photos


Also ensure you printer has the latest Firmware. Link:


Keep me posted

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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