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pinarcvs
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Message 1 of 2
55
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HP Recommended

use setup cartridges error message

Hello

I bought a HP Envy 5030 1,5 months ago. Today I attemted to use it for the first time. I did not realize any setup cartridges in the box. I bought and inserted in the device original HP 304 cartridges. I can not proceed due to "use setup cartridges error message". Could you please advise how I can skip this. 

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HP Support Agent
HP Support Agent
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Message 2 of 2
25
Flag Post
HP Recommended

use setup cartridges error message

Hi @pinarcvs

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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