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‎02-06-2020 12:17 PM

HP Recommended
Product: PageWide Pro 477
Operating System: Microsoft Windows 10 (64-bit)

Pagewide Pro 477dw black print streaks

‎

Product: Pagewide Pro 477dw
Operating System: Microsoft Windows 10 (64-bit)

Help!  I continuously have missing or light black printing on my Pagewide Pro 477dw.  Similar to earlier sample that was attached.  Notice the light black printing primarily in sections 9, 8, 6, and 2.

 

  • The printer has a low print count.
  • I'm using genuine, non-expired cartridges.
  • I'm using multiple types of paper with the same result.
  • I've aligned the print heads.
  • I've peformed both Level 1 and Level 2 printhead cleaning

 

Cleaning the printhead and performing an alignment sometimes partially correct the problem.  The printer is just out of warranty.  This is with multiple cartridges, paper, etc.  The printer is never turned off so it's not a shut-down improperly issue.

 

Any help would be appreciated!  Thank you!

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