Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post
HP Recommended

vertical streaking with black ink on PageWide Pro 477

PageWide Pro 477
Microsoft Windows 10 (64-bit)

Pagewide Pro 477dw black print streaks

Pagewide Pro 477dw
Microsoft Windows 10 (64-bit)

Help!  I continuously have missing or light black printing on my Pagewide Pro 477dw.  Similar to earlier sample that was attached.  Notice the light black printing primarily in sections 9, 8, 6, and 2.


  • The printer has a low print count.
  • I'm using genuine, non-expired cartridges.
  • I'm using multiple types of paper with the same result.
  • I've aligned the print heads.
  • I've peformed both Level 1 and Level 2 printhead cleaning


Cleaning the printhead and performing an alignment sometimes partially correct the problem.  The printer is just out of warranty.  This is with multiple cartridges, paper, etc.  The printer is never turned off so it's not a shut-down improperly issue.


Any help would be appreciated!  Thank you!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation