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lucyoo
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was just sent new 934, 935 cartridges and my printer stopped working. Bought new HP that uses 910.

HP Officejet Pro 8020 series
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Was just sent new 934, 935 cartridges and my printer stopped working. Bought new HP that uses 910, they look the same are the compatible to use until I get my new 910 from HP instant ink?
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HP Recommended

was just sent new 934, 935 cartridges and my printer stopped working. Bought new HP that uses 910.

Hi @lucyoo

 

Welcome to the HP Support Community. I'd be happy to assist you with the ink cartridge query. 

 

HP OfficeJet Pro 8020 All-in-One Printer is compatible with HP 910. You'd not be able to use any other ink cartridges. If the HP 934/ 935 ink cartridges are un-opened, I'd suggest you Contact HP in your region regarding this.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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