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HP Recommended
Deskjet 3520 All In One Printer
Microsoft Windows 10 (64-bit)

My Deskjet 3520 is about 4 years old so maybe I just need to replace it?  Anyway, it stopped printing anything...all pages are blank.  No black, no color.  Blank test page.  Put in new ink and everything is still totally blank pages.  What a waste of new ink cartridges??  I've double checked that the cartridges are inserted correctly, done printhead cleaning several times, tried print alignment, tried updating software, etc.  Is it just time to throw it away because the printer head is too far gone?

1 REPLY 1
HP Recommended

@Kim_in_NH

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as it is a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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