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walkerstoo
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Message 1 of 2
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will not print in coloer

HP Inkjet 3755
Microsoft Windows 7 (64-bit)

will not print in color

 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

will not print in coloer

@walkerstoo Welcome to HP Community!

 

I understand that you are unable to print in color.

 

Do not worry. I will try to fix the issue.

 

 

Please let us know are you able to make the photocopy in color.

 

Press and hold the Cancel button    for 3 seconds. Printer Status Report prints.

 

Can you see Cyan, Magenta and Yellow colors printed on this page or not?

 

Please clarify the following to better understand if this is a hardware problem or might be a software problem.

 

Please try following HP Easy Start below to ensure the latest Essential Software is installed and then check if you may see any difference:

 

https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_11_0_4498_30.exe

 

Please refer to the following link to more troubleshoot the issue.

 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

 


 

 

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