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‎09-21-2016 07:11 AM

HP Recommended
Product: officejet 7780
Operating System: Mac OS X 10.11 El Capitan

I would like to wipe the memory of my of old officejest 7780 before I dispose of it, cannot find the instructions online, please advise how I may accomplish this. Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2016 09:30 AM

HP Recommended

Hi - The Officejet 7780 is a line printer, meaning it doesn't retain entire pages in memory.  All you should have to do to clear the memory of any print job remnants is to disconnect the power cord from the back of the printer for 2 minutes will reset the printer and clear anything from the print job memory.

 

Hope that helps!

Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.

I am an HP employee.

View solution in original post

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3 REPLIES 3

‎09-21-2016 08:08 AM

HP Recommended

Hi - Here is a link to another post responding to that question. 

 

http://h30434.www3.hp.com/t5/Inkjet-Printing/Need-to-Clear-Memory/td-p/5417350

 

Hope that helps.

Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.

I am an HP employee.
Was this reply helpful? Yes No

‎09-21-2016 09:13 AM - edited ‎09-21-2016 09:14 AM

HP Recommended

Thanks for the link!  I read the link to clear the stored phone numbers however it was not clear whether that is all that is stored on my old printer.  I would like to wipe the old printer clean, or maybe a reset would do it.  Need just a little more help.

Was this reply helpful? Yes No

‎09-21-2016 09:30 AM

HP Recommended

Hi - The Officejet 7780 is a line printer, meaning it doesn't retain entire pages in memory.  All you should have to do to clear the memory of any print job remnants is to disconnect the power cord from the back of the printer for 2 minutes will reset the printer and clear anything from the print job memory.

 

Hope that helps!

Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.

I am an HP employee.
Was this reply helpful? Yes No
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