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Message 1 of 2
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wrong ink

Hi, I purchased the wrong ink cartridge at walmart. I gave them the name HP Envy 4520 and they handed me 61 cartridges. When I got home to put them in it takes 63 not 61. Walmart won't take them back because they're opened. Is there a way to get correct ones? trade in? i have the cartridges and it's a really expensive error to try and replace.

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Message 2 of 2
Flag Post
HP Recommended

wrong ink



Welcome to the HP Support Community.


I recommend you to contact the HP Support Team regarding this.




Note:  Select the country accordingly to get the contact details for support.


I hope this answers your question. Let me know if you need any further assistance. 


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Have a great day!

I am an HP Employee

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