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anng65 Student
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your printer has experienced an unexpected configuration problem 0X8007007e

HP OFFICEJET 4650 all-in-one series
Microsoft Windows 10 (64-bit)

after a new upgrade was done. I got this: your printer has experienced an unexpected configuration problem 0X8007007e. It is a HP OFFICEJET 4650 All-in-one series. I can't copy anything off the interent.

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HP Support Agent
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your printer has experienced an unexpected configuration problem 0X8007007e

@anng65

 

Welcome to HP Community

 

I suggest you download and run the HP Print And Scan Doctor from this Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Run PSDR v5.0.2 

Once the PSDR detects the Printer, it will show up the IP address and Software Status. 

Select the correct Printer and click on Next. 

PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing 

Once PSDR goes through all checks and automatic fixes, click on Print a test page. 

Regardless if PSDR printed the test page or not, click on “NO PRINT” 

PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot. 

Post restart the PSDR will run automatically to check for more issue.  If no issue found close PSDR. 

 

Keep me posted how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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Peter4085-_ Honor Student
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Message 3 of 13
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your printer has experienced an unexpected configuration problem 0X8007007e

Its an Deskjet F4480 printer.

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Peter4085-_ Honor Student
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your printer has experienced an unexpected configuration problem 0X8007007e

I did that already and it said it was fixed but I still get the same message.

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Peter4085-_ Honor Student
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your printer has experienced an unexpected configuration problem 0X8007007e

Are you still there or researching?

 

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Peter4085-_ Honor Student
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your printer has experienced an unexpected configuration problem 0X8007007e

I ran the Scandoctor again but the issure remains.  any suggestions?

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HP Support Agent
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your printer has experienced an unexpected configuration problem 0X8007007e

@Peter4085-_

 

I suggest you uninstall the printer driver from root level and download the full feature software

 

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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psu73 Student
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your printer has experienced an unexpected configuration problem 0X8007007e

I have uninstalled and installed twice with no success

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HP Support Agent
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your printer has experienced an unexpected configuration problem 0X8007007e

@anng65

 

Uninstall the printer driver from root level again and then install the Windows Built-In driver

 

You can refer to this Link: https://support.hp.com/in-en/document/c01796879

 

Let me know how it goes 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Frank265 Honor Student
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Message 10 of 13
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your printer has experienced an unexpected configuration problem 0X8007007e

I have had the print and scan doc installed , all good printer is 100%. i think its a PC issue, as I can print from my iphone and ipad? 

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