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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-20-2018 06:24 AM

HP Recommended
Product: Private Print
Operating System: Microsoft Windows 10 (64-bit)

Created a new account in Jet advantage, this was deleted acidentally (not sure how) When I go and try to add the account again although it does not show on the list will not allow me to re create. I get a drop down box that says "Email Address is already in use". It looks like there are two connected databases, The Jet advantage and the HP ePrint+Jetadvantage database, the account still exists in the Print Driver database but not in the JetAdvantage one, how do I fix this?

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