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- Cant print from the photo tray
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03-21-2018 02:45 PM
Hi, i cant print from the paper tray.
When I choose the paper tray i get a error message.
Solved! Go to Solution.
Accepted Solutions
03-21-2018 03:09 PM
I cannot read what is provided in the images. English only, unfortunately.
I can offer the following:
IF the paper is A6 sized paper, then you cannot use that paper in the Photo Tray.
Only supported sizes of photo paper can be used in the Photo Tray.
All "other sizes" must be loaded in Tray 1.
Specifications > Paper Handling > tray capacities (allowed paper sizes in the photo tray):
Photo tray | 102 x 152 mm (4.0 x 6.0 in) photo paper | Up to 250 g/m2 | Up to 15 sheets |
100 x 150 mm (3.9 x 5.9 in) photo paper) | Up to 250 g/m2 | Up to 15 sheets |
If the paper is Media type photo paper,
If the paper is size A6,
This size is not listed in the supported paper size list for this media type (kind of paper)
Read:
Print Driver Settings Guide (Windows)
If your printer supports Creating Custom Paper Sizes , then create a custom form from one of your supported photo papers for use in Tray 1.
If the printer supports custom paper sizes, find the form setup:
Control Panel > icon view > Devices and Printers >
Left-Click on your Printer one time to highlight >
Left-Click Print Server properties
Reference
Printer Homepage – “Things that are your printer”
Drivers / Software, Videos, Advisories, How-to, Troubleshooting, Manuals, Product Information, more
HP ENVY 5540 All-in-One Printer series
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
03-21-2018 03:09 PM
I cannot read what is provided in the images. English only, unfortunately.
I can offer the following:
IF the paper is A6 sized paper, then you cannot use that paper in the Photo Tray.
Only supported sizes of photo paper can be used in the Photo Tray.
All "other sizes" must be loaded in Tray 1.
Specifications > Paper Handling > tray capacities (allowed paper sizes in the photo tray):
Photo tray | 102 x 152 mm (4.0 x 6.0 in) photo paper | Up to 250 g/m2 | Up to 15 sheets |
100 x 150 mm (3.9 x 5.9 in) photo paper) | Up to 250 g/m2 | Up to 15 sheets |
If the paper is Media type photo paper,
If the paper is size A6,
This size is not listed in the supported paper size list for this media type (kind of paper)
Read:
Print Driver Settings Guide (Windows)
If your printer supports Creating Custom Paper Sizes , then create a custom form from one of your supported photo papers for use in Tray 1.
If the printer supports custom paper sizes, find the form setup:
Control Panel > icon view > Devices and Printers >
Left-Click on your Printer one time to highlight >
Left-Click Print Server properties
Reference
Printer Homepage – “Things that are your printer”
Drivers / Software, Videos, Advisories, How-to, Troubleshooting, Manuals, Product Information, more
HP ENVY 5540 All-in-One Printer series
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
03-22-2018 01:20 PM
You are welcome.
We like "excellent" -- that is what we want in a result.
Happy Printing!
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