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HP Recommended
Deskjet ink advantage 3635
Microsoft Windows 7 (64-bit)

Hi,my problem is that i cannot turn on my printer. When i turn on switch on the plug,the printer will gives flashes of lights but i unable to turn the printer on.first the light on ink alert and resume will turn on and off,followed by wireless and wifi direct light will turn on and off,and lastly the power light.all of them will turn on and off in about 1 second.when i press power button,nothing happens.can someone help ?

3 REPLIES 3
HP Recommended

@ApeqMY

 

Welcome to HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
  6. Turn on the printer.

Refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Already try it,no luck..is there any other solution ?or anyone had the same problem before ?

HP Recommended

@ApeqMY

 

At this point I suggest you contact HP Support for Service Options

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you

 

KrazyToad
I Am An HP Employee

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