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HP 63 color cartridge won't print with correct colors

HP Recommended
HP Deskjet 2132
Microsoft Windows 10 (64-bit)

I have a HP DJ 2132. I have a problem on 9 th June. In the color cartridge, Red color  is not printing.. sometimes the whole page is green. No cartridge error is showing... Scan_LI.jpg

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Message 2 of 2
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@ardent52120

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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