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Student
Posts: 1
Member Since: ‎03-03-2017
Message 1 of 2 (294 Views)

HP AiO app not staying open

Product Name: HP Deskjet 2050
Operating System: Microsoft Windows 10 (32-bit)

trying to open the HP AiO printer remote app to see what its about and the window is open for maybe 3-5 seconds and closes itself out. I go to the app store and it tells me its already installed. When using Cortana to find out how to use the priter, it was suggested that i install the AiO HP app but like i said, I already have it but is not functioning. what should i do?

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HP Support Agent
Posts: 3,414
Member Since: ‎10-12-2016
Message 2 of 2 (266 Views)

Re: HP AiO app not staying open

@sheab87,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you wanted to know how to use HP AiO printer remote app for your HP Deskjet 2050 All-in-One Printer series - J510.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the link: Print and Scan from the HP AiO Printer Remote App (Android & Apple)

 

Also, you may check the link to learn about mobile printing: HP Mobile Printing

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

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