Product: HP DeskJet Ink Advantage 4535 All-In-One Printer
Operating System: Microsoft Windows 10 (32-bit)
My printer `ve started displaying 'Ink Cartidges Problem' error after latest firmware update. I could print using the same original cartridge just before the update. I replaced the black ink cartridge with a new original one. However, I got the same error. So, it seems to be an issue caused by the firmware update.
I followed all the troubleshooting steps including hard reset. However, the issue was not resolved.
Can I do a firmware downgrade? Or do you have a fix for the issue that was caused by this update?
Here are photos of the error an the new cartridge box:
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