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HP Deskjet 2135 on Mac wont work on OS Catalina wont print

HP Recommended
HP Deskjet 2135
macOS 10.15 Catalina

I am having problems with Printing on my Macbook 13 with HPDeskjet 2135. Scanner works fine but it simply wont print at all. I also downloaded the latest  drivers and it says that it is damaged. I dont know what to do.

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HP Support Agent
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@marikittala, Welcome to the HP Support Community!

  • What is the error you get while printing?
  • Do you have an anti-virus program installed on the MAC?
  • If you are able to scan, it means the connectivity is fine.
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Click here to download the HP Easy Start and install the printer.

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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When I install, this happens and no I still cant print

https://ibb.co/LNxxcQ2Screen Shot 2020-07-03 at 8.55.03 AM.png

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HP Support Agent
HP Support Agent
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@marikittala

 

Repair the Disk Permissions on the Mac:

  • Close all applications.
  • On the Apple menu bar, click Go, click Applications, and then click Utilities.
  • Double-click Disk Utility.
  • Highlight your hard drive/partition on the left.
  • Click Verify and then Repair Disk Permissions.
  • Restart the MAC.

Now, try installing the printer driver and check if that helps.

 

Let me know how it goes.

 

KUMAR0307
I am an HP Employee

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