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Member Since: ‎09-29-2014
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HP Web JetAdmin 10.3 SR7 - Does not discover Xerox Printers

Product Name: Web JetAdmin
Operating System: Microsoft Windows 7 (64-bit)

I am responsible for updating and servicing our printer fleet.  I do this remotely.  The issue I am having is that when I run a discover on my HP Web JetAdmin 10.3 SR7 it is not discovering the Xerox printers after I set the SNMP to V3.  For security I am disabling SNMP V1 and enabling and setting V3.  I was told that I may need a plugin, however when I search I cannot find any and what I do see on the internet is that the plugins are for older versions of Web JetAdmin.  I am not sure if there is a setting on the Xerox printer or a setting on the Web Jet Admin.  Most of our printers are HPs but we do have about 20 Xerox's.

 

Xerox 5325 and Xerox 7525.

 

Please any help would be greatly appreciated.

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