01-15-2016 09:13 AM
I have a deployment of WJA 10.4 on server 2012R2, love it, can't say enough about the ease of use. But I have three models (603, 551 and 401) that are giving me communication errors. I have remoted into the webserver and replaced their certs, upgraded the firmware and turned tls 1.0 and 1.1 on and 1.2 off. I have also removed and rediscovered them, all to no avail.
Any ideas what would cause these to give the communication error and how to resolve it?
01-22-2016 01:12 PM
The 401 series has had issues for quite some time. I had opened a support case about a year ago, got bumped to like Level 3 US based support and after alot of back and forth they told me the issue was my network config but our network person could not find the issues.
02-23-2017 09:11 AM
This is remakably frustrating. This tool is very important in my environment and I just can't rely on it to be stable. I went from a functioning build to a broken build with just a reboot recently.