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HP Recommended

Hi there,

I work at a university where we have about 516 printers within our Web Jetadmin, however about 50 of them will not update Web JetAdmin with their Hostnames even though they are set on the devices.

 

I've tried updating firmware but no luck.

I've compared same models of one that's working and one that's not and I can't find any different settings.

 

Anyone have any advice for me?

1 REPLY 1
HP Recommended

Could try a quick discovery at the bottom left of webjet with the printer's hostname.  I've had to do that when we renamed some printer hostnames so that webjet would use the new hostname rather than the old one.

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