Hi, can you help me to fix my printer issue? My cartridges are incompatible, its original cartridge numbers are 650, now we bought another cartridge here in the Philippines but it was has a different numbers, its numbers are 678, which is the real issue because it can't print. Can anyone help me to fix this step by step? Some says it needs region rest to use the 678 cartridge.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".