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My cartige showing "indicating cartige not working" after changing of my printer's mother board

Deskjet advantage 3835
Microsoft Windows 10 (32-bit)

Hp deskjet advantage 3835 showing indicating cartige not working after changing of mother board

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My cartige showing "indicating cartige not working" after changing of my printer's mother board

@Dip3

 

Clean the ink cartridge contacts.

 

If the ink cartridge contacts are dirty, the printer might display an ink cartridge error.

   CAUTION: 

Clean the ink cartridges one at a time. Do not leave an ink cartridge outside the printer for more than 30 minutes.

  1. Gather the following materials:

    • Dry foam-rubber swabs, lint-free cloth, or any soft material that does not come apart or leave fibers (coffee filters work well)

    • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges)

         CAUTION: 

      Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the printer.

  2. Press the Power button to turn on the printer.

  3. Close the output tray extender, and then push the output tray back into the printer.

    Figure : Close the output tray extender, and then push the output tray into the printer

    Image: Close the output tray and extender
  4. Open the exterior door.

    Figure : Open the exterior door

    Image: Open the exterior door
  5. Open the ink cartridge access door.

    The carriage moves to the center of the printer.

    Figure : Open the ink cartridge access door

    Image: Open the ink cartridge access door
  6. Wait until the carriage is idle and silent before continuing.

  7. Disconnect the power cord from the rear of the printer.

  8. Disconnect the USB cable, unless your printer is connected to a wireless network.

  9. Press down on the ink cartridge to release it, and then pull the ink cartridge out to remove it from its slot.

    Figure : Remove the ink cartridge

    Image: Remove the ink cartridge
       CAUTION: 

    Do not remove both ink cartridges at the same time. Remove and then clean each ink cartridge one at a time. Do not leave an ink cartridge outside the printer for more than 30 minutes.

  10. Hold the ink cartridge by its sides.

    Figure : Hold the ink cartridge by its sides

    Image:  Hold the ink cartridge by its sides
  11. Inspect the contacts for ink and debris buildup.

  12. Wipe the contacts with a dry swab or other lint-free material until no debris remains on them.

       CAUTION: 

    Be careful to wipe only the contacts. Do not smear any ink or debris elsewhere on the ink cartridge.

  13. Dip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.

  14. Clean only the copper-colored contacts, and then allow the ink cartridge to dry for approximately 10 minutes.

    Figure : Clean the contacts

    Image: Clean the contacts
  15. Lightly moisten another foam-rubber swab with distilled water, and then squeeze any excess water from the swab.

  16. Use the swab to clean the electrical contacts in the carriage, located inside the printer.

  17. Clean the contacts in the carriage.

    Figure : The carriage contacts

    Image: The carriage contacts
  18. Either let the ink cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.

    NOTE: 

    Make sure that the ink cartridge is not left out of the printer for more than 30 minutes.

  19. Hold the ink cartridge by its sides with the nozzles toward the printer, and then insert the ink cartridge into its slot. Make sure that the ink cartridge is inserted in the correct slot.

    Figure : Insert the ink cartridge into the slot

    Image: Snap the ink cartridge into place
  20. Push the ink cartridge forward into its slot until it snaps into place.

  21. Repeat these steps to clean and then reinsert the other ink cartridge.

  22. Close the ink cartridge access door.

    Figure : Close the ink cartridge access door

    Image: Close the ink cartridge access door
  23. Close the exterior door.

    Figure : Close the exterior door

    Image: Close the exterior door
  24. Reconnect the power cord to the rear of the printer.

  25. Reconnect the USB cable, unless your printer is connected to a wireless network.

  26. Press the Power button to turn on the printer if it does not turn on automatically.

Try to print.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community:)

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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