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Posts: 1
Member Since: ‎05-12-2017
Message 1 of 2 (185 Views)

New driver?

Product Name: Printer 4502
Operating System: Microsoft Windows 10 (64-bit)

I got a new laptop and it installed the "JetAdvantage" when installing the printer. That means that I can't now choose draft quality for printing resulting in the cartridge finishing much quicker than before. Is it possible to have the previous options back?



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HP Support Agent
Posts: 9,351
Member Since: ‎10-13-2016
Message 2 of 2 (155 Views)

Re: New driver?



This is a great location to get assistance! I read your post and see that you want print in draft mode. I would like to help you resolve this issue. 

  • Open the document that you want to print. Click or tap File, and then click or tap Print. The Print window opens.
  • Click or tap the button that opens the Properties dialog box. Depending on the software program, the button might be Properties, Options, Printer setup, Printer, or Preferences.
  • Click the Paper Type/Quality tab at the top of the window. The option for changing quality should be located on the Paper Type/Quality tab.

Let me know how it goes.



I am an HP Employee

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