Not printing with new ink cartridges

[katiemarie0818]

Just installed ink to my OfficeJet 6700 premium printer, the only color printing is blue and it's very very faint.  How do I get the other colors to show? I've ran all the test/ alignments on the printer.

[Betty0610]

@katiemarie0818

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

How are the copies coming out in color?

The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead.

   CAUTION: 

Never turn off the printer when ink cartridges are not installed. To avoid issues that require cleaning the printhead or that can damage the ink system, always replace ink cartridges as soon as possible, and always turn off the printer using the Power button.

1. Load plain white paper into the tray.

2. On the printer control panel, touch the right arrow  to display more options.

3. Touch Setup, and then touch Tools. The Tools Menu displays.

4. Touch Clean Printhead.

Let me know if this helps.

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Thanks!

Have a great day!