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‎06-11-2020 05:31 PM

HP Recommended
Product: Deskjet 1510
Operating System: Microsoft Windows 10 (32-bit)

I’ve had this printer for about 6 years and I’m trying to print onto 100lb card stock. I looked up the media weight / specs and HP claims this printer can print on maximum of 110lb card stock. Since I am 10lb below, I am confused as to why it will not print. The printer claims that there is no paper in the tray. It will start to suck the paper down and then it’ll stop and just spit out the blank card stock. I have already fidgeted with the printer settings and no luck. Any idea how to fix this?

1 REPLY 1

‎06-11-2020 06:03 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

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