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‎07-28-2020 09:58 PM

HP Recommended
Product: HP Deskjet 3546 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

My HP Deskjet 3546 printer stopped working and is showing ERROR CODE 0XB8990510  on the printer display. I've already unplugged and replugged it several times but it comes back on with the same message; no buttons work anymore. Can anybody help me, please?

Thanks, Oswaldo

3 REPLIES 3

‎07-31-2020 12:43 PM

HP Recommended

@Oswaldoc

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎09-04-2020 10:04 AM

HP Recommended

My HP Deskjet 3546 printer stopped working and is showing ERROR CODE 0XB8990510  on the printer display. The error occurred after acceptation an update from the printer and now nothing is working only the error display.

How we can solve this problem, thank you!

 

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‎09-18-2020 02:45 PM

HP Recommended

This usually happens after a failed firmware upgrade (for example, wifi conection loss while downloading update). Try unplugging your printer and plug it back while pressing Back button on front panel, that should undo the upgrade, printer will reset and show the HP Logo and after a warning message it should be ready to print

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