Printer username & Password unknown needs to be reset

[Bob3rd1]

Unknown username and password created on my printer and cannot trouble shoot error messages. I am locked out and have no clue what to do. Please help

[Jeet_singh · Accepted solution]

@Bob3rd1,

Welcome to the HP Community.

I have sent you a Private Message with the steps to perform a Semi-Full Reset on the printer.

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Bob3rd1]

The problem has been solved thank you everybody. Bob

[Headatplay69]

I need help with this too can u send me the steps plz sir thank you

[Jeet_singh]

@Headatplay69,

Thank you for posting your query on HP Support Community,

I have sent you a Private Message with the steps to perform a Semi-Full Reset on the printer.

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!