hp deskjet 1010 series will not print

[MommaBriggs]

I have full ink, but everytime i go to print it will print the page with nothing on it. tried to align, and clean using the provided cleaning tool, but i stilll have nothing being printed, not sure what to do???????

[Dvortex]

Hello, @MommaBriggs – Hope you are well 🙂

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

I see that you are having issues while printing on your HP Deskjet 1010 printer. Going through your post, I understand that you tried cleaning the print head but still it gives no result. Is this the same for both color and black & white prints or is the color printing well? Let me know.

Go to http://hp.care/2hlovb9 and follow the steps mentioned under “Windows Vista”. Try to clean the cartridges 2 – 3 times and see if that makes a difference. If the issue persists, then please try and replace the cartridge to fix the issue.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂

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