05-19-2017 12:19 AM
it wa working well before, but suddenly this tormenting problem emerges please help me i replaced the cartidges but yet not working it is saying that CARTRIDGE PROBLEM BLACK) refer to documentation
05-19-2017 05:19 PM
Try your HP Support site for your printer here.
Input your troubleshooting problem and try.
If my post resolved your problem, please mark it as an Accepted Solution .
I used to work for HP but I saw the light and retired.
Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.