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Student
Posts: 1
Member Since: ‎05-05-2016
Message 1 of 2 (447 Views)

unable to print...or change default setting

Product Name: hp deskjet 2135
Operating System: Microsoft Windows 7 (64-bit)

previous pinter hp f4185.....unistall n remove

 

new printer hp deskjet 2135

 

issue

after installating....

1. error when try to set default setting on new printer

error 0x00000709

 

2. when open working file for printing, new printer not listed 

 

note

printer connect local tru usb

scanning function working

connecting to printer ok

driver install ok

 

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HP Support Agent
Posts: 14,802
Member Since: ‎03-26-2014
Message 2 of 2 (422 Views)

Re: unable to print...or change default setting

Hi @mzlan,

 

Welcome to the HP Forums! 

 

I read your post on how you cannot print with your HP Deskjet 2135 printer. I am happy to help! 

 

To confirm the printer's hardware is functional, are you able to print a self-test page? Printing a Self-Test Page.

 

For now, please try our HP Print and Scan Doctor, and let me know what happens! 

 

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

 

Thank you for posting, and have a nice day! Smiley Happy

RnRMusicMan
I work on behalf of HP

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