won't print out a whole page

[Mimi73]

I'm having trobles trying to print out a few passport forms, my printer DeskJet 2132 won't print the bottome of the form that I'm suppose to print. Such as page counter number ex) 2of2, or Form DS-11...

I don't know what type of setting I need to do to make a whole entire page to be printed. 

Any advises I can get will be appreciated.

Thanks.

Mimi73

[Jeet_singh]

Hi @Mimi73,

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As I understand you are having printing issues on your HP DeskJet Printer. Don't worry as I have a few steps to help you get through this concern,

Let's try to perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Remove all the ink cartridges and then try to perform a hard reset on the printer.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

Now insert the ink cartridges and then try to print a test page and check if it works.

Adjust the paper size setting: Under paper-handling, you would have options please select Fit to.

For more details, please follow the steps suggested in the support document for, click here

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,