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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP LaserJet M604
Microsoft Windows 7 (32-bit)

This is a new printer with only 1400 impressions. I am receiving this error: '50.2F.11 Fuser error". I shutdown, unplugged the printer and restarted it. The same error was thrown. What else is there to do besides replacing the fuser? The warranty is until November 2016.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I did call HP Support and the machine was under manufacturer warranty yet. They sent out a tech to perform the work. The error had nothing to do with the fuser. I was a faulty power supply which feeds the fuser. I am still disappointed in Hp's quality. My next purchase will be a Xerox.

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2 REPLIES 2
HP Recommended
Replacing the fuser is the first step and if it's in warranty and brand new then hp should ship you a fuser.

You need to contact HP support or an HP authorized service provider.

If my post resolves your issue please click the accepted as solution button under it.

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You can even click both buttons. . .

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
HP Recommended

I did call HP Support and the machine was under manufacturer warranty yet. They sent out a tech to perform the work. The error had nothing to do with the fuser. I was a faulty power supply which feeds the fuser. I am still disappointed in Hp's quality. My next purchase will be a Xerox.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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