01-17-2020 07:16 AM
Paper Tray 1 (manual tray) jams half way through the print cycle. It seems to have a metal lift bar that continues to lift throughout the print process every couple of seconds. Before this issue I know that the bar only lifted a couple of times in the print cycle, once to start the lift the paper and then again half way through.
Is this a dirty or faulty sensor, or a gear out of sync. This all happened after a network issue sent multiple commands to the printer and printed a ream of paper of nothing but garbage. Since then the manual tray will not print without jaming. Tray 2 will print fine no issue.
Solved! Go to Solution.
01-17-2020 07:43 AM
Sticky solenoid, you should disassemble tray 1 pickup mech. and you will notice solenoid that gets sticky.
01-17-2020 07:50 AM
The solenoid should be on the right side of the printer. I suggest you go to feedroller.com and buy a service manual for a couple of bucks. Do the tray 2 solenoid while you are at it as it is likely aged and getting ready to fail as well.