cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
2 0 0 0
Message 1 of 5
266
Flag Post
HP Recommended

59.70 Eror

Microsoft Windows 10 (64-bit)

color laser jet pro MFP M477 fdn Eror we are receiving we need your kind Help  

4 REPLIES 4
Highlighted
Level 11
Level 11
3,801 3,786 394 810
Message 2 of 5
232
Flag Post
HP Recommended

59.70 Eror

59.70 is a black developer motor failure. If unit is still under warranty contact tech support and get it repaired. If unit is out of warranty you will need a developer motor RM2–7344–000CN. I suggest you try a different cartridge first and also that you ensure you are plugging the printer right into the wall and not into a surge protector.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
Reply
0 Kudos
Highlighted
New member
2 2 0 0
Message 3 of 5
185
Flag Post
HP Recommended

59.70 Eror

I'm getting the same error code 59.70 not 59.F0

Are they the same error?

Reply
0 Kudos
Level 6
276 276 27 46
Message 4 of 5
158
Flag Post
HP Recommended

59.70 Eror

Repairatrooper meant to write 59.70, not 59.F0. 

59.70 = Black developer motor startup error

 

A safe option to always try is a Power Reset to eliminate a possible logic or power issue:
First, make sure the printer is plugged straight into a wall outlet and not a power strip, surge protector or UPS.
With the printer plugged in and powered ON, disconnect the power cord from the printer. This will hopefully dissipate any electricity stored in the printer that could be hindering it.
Wait at least 30, to preferably 60 seconds.
If there is a power switch, turn it to the OFF position.
Plug the power cable back into the printer.
Turn the printer ON with the power switch.

 

Another trick to try I found that works most times:

Remove the black toner cartridge and manually turn the toner and developer drive shafts a couple of turns to free them up as they may be bound up inside. They're the small white plastic, triangle shaped pieces on the right side of the cartridge.

I also will try another toner cartridge first before replacing the motor.

 

If you still have the error, this is from the manual:

If you are using a surge protector:
a. Power off the printer.
b. Remove the surge protector.
c. Plug the product directly into the wall socket and turn the product power on.
3. If the error persists, replace the appropriate motor: (Note: I've never had to do this for any customer yet.)
Error Code 59.70

Motor Description HP Part #
Developing Motor Assembly RM2–7344–000CN

Highlighted
New member
2 2 0 0
Message 5 of 5
151
Flag Post
HP Recommended

59.70 Eror

Excellent, took out the black cartridge and turned the large triangle and its working fine now. Thank you!

 

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation