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‎01-07-2020 09:20 PM

HP Recommended

I just tested the dropbox link above it is still active and gives you both the file and the instructions.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎01-21-2020 07:56 AM - edited ‎01-21-2020 08:12 AM

HP Recommended

I tried to get to the ftp site ftp://dccfw:.Gbu1108@ftp.usa.hp.com/ but it won't allow access.  It asks for a username and password, but is not accepting my HP account sign-in.  I signed up for an account, but this is my first time using it.

 

Does the drobox link still work?  My company is blocking it.  Why does this have to be so complicated?

 

If I get access to the firmware, how do I install it?

?

 

 

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‎01-22-2020 09:51 AM

HP Recommended

I was able to get to the download link from home.  My company was blocking it.  Had great success with the firmware instructions and install in your link!  Thank you so very much.  This easily fixes the problem of a 59.FO error code on the M477fnw printer.

 

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‎02-10-2020 10:40 AM

HP Recommended

Hi... I can't seem to access this link for the updated firmware that you provided. It's asking for some login information and I don't have that. How do I get it?

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‎02-10-2020 11:59 AM

HP Recommended

The dropbox link still works.  https://www.dropbox.com/sh/liy40fjbmbfqhmj/AAAHQOsA-2Ap-upz-oG1nA_Fa

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‎03-01-2020 10:07 PM

HP Recommended

I have the same printer with the same problem.   I don't see the link you are referring to below which will lead me to the DC formatter firmware.  Can you point me to it? thanks 

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