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79 service error turn on and off

HP Recommended
LaserJet Pro MFP M277 dw
macOS 10.14 Mojave

My HP 277 flashes Service Error 79 started printing then shuts off with paper still in the paper path.

I tried updating the firmware by the dmg file is not installing.  You mention doing a full reset in the accepted solution -- how would I do that?

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Hi,

 

Please check your private message for the steps.

 

 

Although I am an HP employee, I am speaking for myself and not for HP.
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