-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- LaserJet Printing
- Administrator lock out. Forgot admin login.
Create an account on the HP Community to personalize your profile and ask a question
05-15-2017 05:54 PM
Hi @mrs_staples
Welcome to the HP Forums!
I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.
I reviewed your post and I understand that you want to know how to reset the printer.
I’d love to help!
I am sending you a private message with instructions. Please perform the steps to reset the printer.
Let me know how it works and you have a good day ahead.
Take care!
Cheers!
The_Fossette
I am an HP Employee
05-22-2017 01:53 PM
Hi @mrs_staples
I have resent the message again. Please check your inbox.
Let me know how it goes.
The_Fossette
I am an HP Employee
10-19-2018 10:53 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!
Thank you
I work on behalf of HP
- « Previous
-
- 1
- 2
- Next »
Didn't find what you were looking for? Ask the community