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struvdi Honor Student
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Advice to Resetting the Admin password for M181

HP Color LaserJet MFP M181fw
macOS 10.14 Mojave

Setting the webserver admin password (twice in this dialog) seems not working.

It is not possible to login.

 

Please send me instruction to set it back or startover on factory reset.

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HP Support Agent
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Advice to Resetting the Admin password for M181

Hi @struvdi

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

struvdi Honor Student
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Advice to Resetting the Admin password for M181

Thanks for helping to reset the device.

 

Are there also some hints for setting the password in the webserver?

I mean i enter the password twice, store it and afterwards it doesnt work.

 

Any hidden rules (e.g. no special characters) in the background that make it disfunctional?

 

Thank a lot!

 Dirk

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HP Support Agent
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Advice to Resetting the Admin password for M181

@struvdi

 

Can you please send us a picture of the password that your are trying to setup? 

Asmita
I am an HP Employee

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