• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎01-14-2020 01:04 PM

HP Recommended
Product: Laserjet M2727
Operating System: Microsoft Windows 10 (32-bit)

I have a LaserJet M2727nf. The LCD display is on but all green, the SHIFT, READY,CURRENT SETTINGS, 2-SIDED and COLLATE LED's are all on and green. The ! and TONER LOW are on and ORANGE. If I turn the printer off and back on, it will work for a while then do the same thing.

Any Ideas

3 REPLIES 3

‎01-14-2020 01:08 PM

HP Recommended

If the unit is freezing up like that this is a sign that the formatter is failing. Not uncommon on this device especially based on the age. Time to consider an upgrade.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎01-14-2020 01:09 PM

HP Recommended

Bad mainboard, I have replaced more than a 100 mainboards on M2727nf. You might try firmware update, but those mainboards have a memory chip problem.




My profile on LinkedIn

‎01-14-2020 01:20 PM

HP Recommended

Thank You. Kind of what I thought

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.