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Attention LED and Power button flashing.

HP Recommended
HP LaserJet Pro M15W
Microsoft Windows 10 (64-bit)

My printer's attention and power lights blink continually and render the printer unusable. I tried the reset procedure and it did not work. I also tried the Wi-Fi Direct procedure and that failed too. Any ideas how I can reset the printer and reconnect it to Wi-Fi?

 

Thanks in advance!

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HP Support Agent
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HP Recommended

@Fuzzyhd,

 

I reviewed your post and I understand that the printer lights are blinking, and you are unable to print.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-laserjet-pro-m14-m17-printer-series/16647043/model/16647063/...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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The_Fossette,

Thank you for responding and suggesting a solution. I tried the recommendation and unfortunately the lights are still blinking. Anything else I can try?

Thanks,

Fuzzyhd

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HP Support Agent
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@Fuzzyhd If you've gone through all the steps from the article shared and yet the issue persists, this could be due to a hardware malfunction and I suggest you talk to HP support and discuss your options, follow the below steps to get started:

 

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

 

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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